Legal notice
Legal Notice under the Act on Specified Commercial Transactions
特定商取引法に基づく表記
Seller
Yoshimine Motomatsu, operating as Yoshimin
Person Responsible for Operations
Yoshimine Motomatsu
Business Address
1356-307 Kinashi, Kato, Hyogo 673-1461, Japan
Telephone
+81 90-1950-2726
Email
info@yoshimin.jp
Website
https://yoshimin.jp/
Business Hours
Monday–Friday, 10:00–17:00 Japan Standard Time (JST). Closed on Japanese national holidays.
Selling Prices
The selling price of each product is shown on its product page. Prices may be displayed in the customer's selected local currency. The final price, applicable currency, and order total will be displayed before the order is submitted.
Shipping Charges
Orders are shipped from Japan. Available shipping methods depend on destination, product, and carrier availability.
- Standard Shipping: Free for all orders where available, regardless of order value.
- Expedited Shipping: USD 13.20 where available; no order-value-based free-shipping threshold.
Where local currency conversion applies, the converted charge is displayed at checkout. The applicable shipping method and shipping charge, if any, are shown before purchase. Please see our Shipping Policy.
Customs Duties, Import Taxes, and Other Charges
Depending on the destination, VAT, GST, customs duties, customs clearance fees, and other import-related charges may apply. Charges collected through our store are shown at checkout. Charges lawfully payable by the recipient but not collected at checkout may be charged separately by customs authorities, postal operators, or delivery carriers.
If a charge appears to have been collected twice or charged incorrectly, please contact us so we can investigate.
Payment Methods and Timing
Payment may be made using credit/debit cards and other methods displayed at checkout. Available methods vary depending on the country or region, currency, and enabled payment provider.
For card payments, payment is authorized or processed when the order is placed, subject to the applicable card issuer's or payment provider's terms. Payment details are shown before the order is submitted.
Order Processing and Delivery
Orders are normally prepared and shipped within approximately 5 business days after payment confirmation, excluding Saturdays, Sundays, and Japanese national holidays, unless a specific product shipping schedule applies.
Estimated transit times after shipment:
- Standard Shipping: approximately 10–20 business days.
- Expedited Shipping: approximately 5–10 business days.
These estimates may be affected by customs clearance, carrier delays, and other circumstances. They do not limit any mandatory delivery deadlines or remedies. For pre-orders, the applicable estimated release or shipping period is shown on the product page.
Order Cancellations
Customers may request cancellation of an item that has not yet been fulfilled (normally before shipment) through their customer account or by emailing info@yoshimin.jp. A voluntary cancellation request does not automatically cancel the order; Yoshimin reviews and processes the request.
Once the item has been fulfilled, a voluntary cancellation request may instead be handled as a return after delivery. This procedure does not restrict any statutory cancellation or withdrawal right, including rights exercisable before delivery. A valid statutory withdrawal does not require our discretionary approval, and statutory refund deadlines take priority.
Returns and Return Shipping
Eligible voluntary returns may be requested within 60 days after delivery of the last item in the order. Products sold as new should be unused, unassembled, in their original condition and packaging, and complete with all included parts and accessories. These voluntary conditions do not limit statutory rights. If the final day of this voluntary return period falls on a weekend or an applicable public holiday, the deadline is extended to the next business day.
For accepted voluntary returns, Yoshimin covers reasonable return shipping costs under the return arrangements we provide. There is no restocking fee. Returns are handled by mail, and direct exchanges are not offered.
Refused deliveries, unclaimed parcels, and returns caused by recipient-attributable non-payment of lawfully payable import charges or incorrect addresses are not automatically treated as approved voluntary returns. Only where permitted by applicable law, reasonable, documented outbound postage, return postage, and carrier charges directly caused by the recipient may be deducted from a discretionary refund, even if Standard Shipping was offered free of charge. No penalty or restocking fee is imposed, and no valid statutory refund or withdrawal right is restricted.
Eligible voluntary returns may be requested through the customer account or by emailing info@yoshimin.jp. For all return conditions, please see our Return and Refund Policy. Statutory withdrawal may also be exercised by an unequivocal statement without prior approval.
EU Statutory Withdrawal and Refund Deadlines
EU consumers generally have a 14-day statutory right of withdrawal for eligible distance purchases, starting when the consumer or a designated recipient receives the goods (or the last separately delivered item). Withdrawal can be declared by an unequivocal statement to info@yoshimin.jp or by any electronic withdrawal function available on our website; prior approval is not required.
We reimburse amounts required by applicable law without undue delay and, in principle, within 14 days after notice of withdrawal. Where permitted, reimbursement may be withheld until returned goods are received or evidence of their return is provided, whichever comes first. Legal exceptions and mandatory rights in the EU, UK, and other jurisdictions remain applicable.
Full withdrawal instructions, free return shipping arrangements, and an optional model withdrawal form are provided in our Return and Refund Policy.
Refunds Under the Voluntary Return Policy
For an approved voluntary return, the refund is normally issued to the original payment method within 10 business days after the returned item is received, inspected, and approved, subject to any shorter statutory deadline. Further processing time may be required by the payment provider.
Damaged, Defective, or Incorrect Items
If an item is damaged, defective, incorrect, or materially different from its description, please contact us promptly. We will provide an appropriate remedy, including return shipping where required, in accordance with applicable consumer law.
Application Period for Offers
Any limited-time promotion, discount, pre-order, or other offer will display its applicable period or deadline on the relevant product or promotional page.
Other Terms and Consumer Rights
Please review our Terms of Service, Shipping Policy, and Return and Refund Policy.
Nothing in this Legal Notice or our other store policies limits or excludes any mandatory consumer protection rights under applicable law.